Professional Marine Claims Specialist
Marine Claims Philippines services are a core part of Aqueous, a multi-faceted company that is unique in the range of support it can offer.
Combined Years Experience
Handled Claims
Employees
Marine Claims Philippines Specialists, Acting as Correspondents to Several International Companies
Welcome to Aqueous, your premier provider of wide-ranging marine claims services. As a leading company in the marine industry, we have been effectively serving shipowners, operators, and insurers within the Philippines for many years. However, the base of our operations involves us in many other parts of the world where seafarers and vessels require our assistance.
The Hull Claims Division
Whether it's a collision, grounding, or other hull-related issue, the Hull Claims Division plays a crucial role in managing Marine Claims Philippines cases and marine insurance claims.
The Protection and Indemnity Claims Division
P&I clubs handle a wide range of claims, including personal injury, third-party liabilities, crew claims, collision liabilities, cargo claims, environmental pollution, and more.
The Cargo Physical Loss and/or Damage Division
They investigate the cause, evaluate the extent of damage, and work with insurers, shippers, and other relevant parties to resolve claims.
The Survey Division
Whether it’s a damaged ship, cargo dispute, or safety inspection, the Survey Division ensures transparency and reliability in the claims process.
The Legal Division
The Legal Division plays a crucial role in supporting Marine Claims Philippines operations and handling legal aspects related to marine insurance claims.
Your Claims, Our Expertise
Our team of professionals with expertise in marine insurance, maritime law, surveying, loss adjusting, and claims handling, assess the validity of the claim, investigate the circumstances surrounding the incident, determine the extent of the loss or damage, and facilitate the settlement process. Here’s an explanation of what our marine claims service can offer.
As a marine claims service, our team of professionals reviews the policy terms, investigates the incident, and assesses the claim’s eligibility for compensation.
Claims Assessment Claims ManagerOur team of professionals investigates the incident, visits sites, gathers evidence, and works with experts to establish the cause and extent of the loss or damage, then compiles necessary documentation.
Loss Adjustment and Valuation \ Investigation and Documentation Claims HandlerOur claims service negotiates fair settlements for policyholders with insurance companies, taking into account policy limits, legal aspects, industry standards, and the policyholder’s best interests.
Negotiation and Settlement Claims HandlerOur marine claims services offer legal expertise, sometimes collaborating with specialized maritime lawyers to ensure compliance with laws and regulations.
Legal Support LawyerOur marine claims service aims to speed up and simplify the claims process, recognizing the value of swift settlement to reduce financial losses and business interruptions.
Timely Resolution Claims HandlerOur marine claims service supports policyholders with updates, guidance, and assistance throughout the claims process. They keep the insured party informed and act as a point of contact with the insurance company.
Support and Guidance Claims HandlerOur Marine Claims Philippines specialists provide professional cargo claims handling, marine surveying, and maritime consulting services throughout the Philippines.
International P&I Club Marine & Cargo Claims SpecialistsFrom Shipwrecks to Smooth Sailing Our Claims Team Has You Covered!
First Class Service
Pollution Claim
Our claims service ensures swift and efficient response in the event of an pollution damage. We understand that time is critical, and our team is ready to assist immediately.
Commitment to excellence
Crew & Passenger Claims
Our claims team specializes in Crew & Passenger Injury cases. We understand the unique challenges faced by seafarers and are here to guide you through the process.
Discover the pinnacle of service
Ships & Cargo Claims
Our claims service operates globally. Whether your cargo is on the high seas or in a port, we’re there.
Trusted By Profound Organizations Within The Insurance Industry
Consider choosing Aqueous for your correspondence needs. They have the expertise, efficiency, personalization, language capabilities, availability, security, privacy, and cost-effectiveness you need. Aqueous has a proven track record in handling various forms of communication and provides accurate and prompt responses. It can be customized to reflect your unique communication style and can communicate in multiple languages. We are available 24/7 and offer robust security measures to protect sensitive information. Using Aqueous is a cost-effective solution compared to hiring additional staff or outsourcing to a third-party service. However, it’s important to assess your specific needs first and evaluate whether Aqueous is the perfect the solution for you.
Aqueous handled the largest claim in the Philippines.
Early on February 28, 2023, the oil tanker MT Princess Empress sank near Naujan, Oriental Mindoro, Philippines, resulting in an oil spill affecting the waters northeast coast of Oriental Mindoro, eastern Semirara and islands in Western Visayas. The vessel was said to be transporting 800,000 liters of industrial fuel oil while en route from Bataan to Iloilo.
We Exist Where The Call For Marine Claims Is The Loudest.
Staff take pride in doing the Marina correspondence job because they understand the importance of their role, maintain professionalism, pay attention to detail, possess effective communication skills, strive for customer satisfaction, continuously improve, and appreciate recognition and appreciation for their work.
Choose Your Suitable Plan
Basic Package
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- Basic Legal Support
- Basic Investigation & Documentation
- 9am-5pm Support (Excluding Bank Holidays)
Regular Package
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- Advanced Survey/Inspection
- Basic Guidance
- Basic Legal Support
- Basic Investigation & Documentation
- 24/7 Full Support
Deluxe Package
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- Complete Support & Guidance
- Complete Claims Assessment
- Complete Legal Support
- Complete Investigation & Documentation
- Complete Loss Adjustment and Valuation
- Negotiation and Settlement
- Regular Updates and Communication
- 24/7 Full Support
Unlock Expert Advice
Our seasoned team of marine claims professionals is ready to navigate complex waters. With years of experience and a deep understanding of maritime regulations, we ensure swift and accurate claims resolution.
Phone
24/7 Emergency Contact Number
(+63) 9171124981
Address
10/F Antel Corporate Center 121 Valero Street, Salcedo Village Makati City, 1227 Philippines
claims@aqueous.com.ph
Open Hours
Mon – Fri : 08.30 – 17.30
Our experienced marine claims team provides expert guidance and exceptional customer service to help you navigate the complex world of marine insurance claims with confidence.
Expertise and Knowledge CLAIMS MANAGER